Our technology enables customers to automatically classify, organize, tag, monitor and extract insights from their customer feedback in real-time. The platform is powered by advanced NLP technology combined with machine learning models that constantly feed and learn from our users’ behavior to improve accuracy and better adapt to their company’s "language". Our platform is an excellent tool for the customer experience, product teams, business operations, and customer success teams, where they can easily discover, explore, and identify important feedback and trends that can be applied internally to improve customer satisfaction, retention, and loyalty.
Available for new and existing customers